Safety & disputes

Every offer is backed by SOL the seller has already locked in an on-chain program. When a trade opens, the traded amount is reserved for that buyer for 30 minutes.

• Peerlock never holds your funds and can't move them outside the program's rules.
• The only ways SOL leaves a trade: the seller releases it, the payment window expires unpaid, or a moderator settles a dispute.
• Peerlock charges no fee: prices are agreed between the traders.

• Only pay the account shown inside your trade, and only while the trade is open.
• Pay from an account in your own name. Third-party payments may be refused.
• Tap I've paid only after sending. From then on the seller can't cancel.
• Upload your receipt in the trade chat and keep the payment reference.

Some payments, PayPal especially, can be reversed after you've released, for example if the buyer claims the payment was unauthorised. Crypto can't be taken back. Bank transfers and Wise are harder to reverse than card-backed or PayPal payments.

• Release only when the payment shows as Completed in your payment app itself.
• Check that the sender's name is consistent and the account looks established.
• Keep trade limits to amounts you can afford to lose. New buyers on Peerlock start with low limits that grow with completed trades.
• Never release because of a screenshot, an email, or pressure in the chat.

Either side can open a dispute after the buyer has marked the trade paid. The SOL stays locked while a moderator reviews the trade chat, receipts and payment references, then sends the crypto to the buyer or back to the seller.

Marking a trade as paid without paying, or editing receipts, leads to a permanent ban.