DocsProtection

Disputes

What happens when buyer and seller disagree.

If the buyer says they paid and the seller says the money hasn't arrived, either of them can open a dispute from the trade room, once the trade is marked paid. The crypto stays locked until it's resolved.

1
Open the dispute
Tap Open dispute in the trade room. The trade is frozen: the seller can still release, but nobody can cancel.
2
Share evidence
Post it in the trade chat: payment references, receipts, screenshots of the payment app, the sender's name. Moderators see the full chat.
3
Decision
A moderator reviews the trade and either releases the crypto to the buyer or returns it to the seller's offer. The decision is executed on-chain.

Fraud

Marking a trade as paid without paying, editing receipts or reversing a payment after release leads to a permanent ban.

Questions about a dispute: write to @x402peerlock on X. Never send funds or your recovery phrase to anyone who contacts you claiming to be a moderator.

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